Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to sales@jivora.in.
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General FAQs
Does Jivora have special collections for wedding and party wear?
Indeed, Jivora offers a variety of trendy designer sarees for wedding parties, stunning party lehengas, and the newest festive wear lehengas that blend sophistication and contemporary design.
How can I decide which size to get?
To assist you in finding the ideal fit, Jivora offers a comprehensive sizing chart for every item, including sarees, lehengas, and salwar kameez.
Can I find casual and daily wear sarees at Jivora?
Absolutely! Our casual wear sarees are designed for comfort and effortless style, ideal for daily wear and informal gatherings.
What fabrics are used in Jivora’s collections?
Jivora uses a variety of fabrics, including georgette, chiffon, art silk, and traditional cotton, with options like sequin and mukesh for a luxurious feel.
Are Jivora’s fabrics suitable for custom designs?
Yes, Jivora offers a selection of fabrics, such as digital printed fabric and embroidered fabric, perfect for creating custom outfits tailored to your style.
Where can I buy trending fabrics for Indian wear?
Jivora offers a variety of fabrics for Indian wear, including machine fabrics, hand embroidery fabric, and sequin fabric online, ideal for creating stylish outfits.
How can I style Jivora’s outfits for a modern look?
For a contemporary twist, try pairing our party wear sarees or indo-western lehengas with statement jewelry or a stylish clutch. Jivora’s styling tips on social media offer great ideas!
Is there a range of party sarees available for online purchase?
Yes, Jivora provides a beautiful selection of party sarees online, including pure georgette, chiffon, and designer sarees that add a touch of elegance to any event.
Does Jivora have affordable options for traditional cotton sarees?
Absolutely, Jivora’s collection includes traditional cotton sarees that are stylish, comfortable, and ideal for both casual and festive occasions.
How often does Jivora update its collections?
Jivora regularly updates its collections to feature the latest trends, ensuring you’ll always find fresh styles in sarees, lehengas, suits, and more.
Shipping
What are the shipping charges for my order?
We offer free delivery on all orders within India! For international orders, shipping charges vary depending on the delivery location and total order value. You can view the exact shipping cost for international deliveries at checkout.
How long will it take to receive my order?
Orders within the country typically arrive within 5-7 business days. For international orders, delivery times may vary based on location and customs processing.
Can I track my order?
Yes, once your order has been shipped, further information on the order status can be provided by our customer care upon request.
What happens if I’m not home to receive my delivery?
If you’re not available at the time of delivery, the carrier may attempt to redeliver or leave a note for you to reschedule. For further assistance, please contact our customer service team.
Payment
What payment methods are accepted on Jivora?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), debit cards, and digital wallets like PayPal and Google Pay.
Is my payment information secure on your website?
Yes, your security is our priority. We use encryption and secure payment gateways to ensure that all transactions are safe.
Do you offer Cash on Delivery (COD)?
Currently, we do not offer Cash on Delivery. Please select from our available online payment options at checkout for a secure and seamless transaction.
Order
How can I place an order on Jivora’s website?
To place an order, browse through our collection, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Can I modify or cancel my order after it’s been placed?
Modifications or cancellations are only possible within a short time frame after the order is placed. Contact our customer support team as soon as possible for assistance.
What should I do if I receive the wrong item or a damaged product?
If you receive an incorrect or damaged item, please reach out to our customer support team with your order details and a photo of the product. We’ll assist you in getting a replacement or refund.
Will I receive a confirmation email after placing my order?
Yes, once your order is placed, you’ll receive a confirmation email with your order details and estimated delivery time.
